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FAQ

  • Orders
  • Shipping
  • Products
  • Subscriptions
  • Can I cancel my order? ORDERS

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order?

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order? SHIPPING

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order?

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order? PRODUCTS

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order?

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order? SUBSCRIPTIONS

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

  • Can I cancel my order?

    We are unable to offer refunds, returns, or exchanges. All sales are final. Please note, Vain reserves the right to refuse all returns, reshipments, and refunds. In the unlikely event that a product arrives damaged, the customer must contact customer service within 48 hours of receipt. Customers must include photos of the issue and a screenshot of your order confirmation email. To start this process please visit our contact us.

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  • support@veinmarket.com
  • 249 e 10th Street
    New York, NY 10009

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